Shipping method
For U.S. Domestic Shipping:
- EMS (3-5 days), include $100 insurance and tracking
number, Optional: purchase additional insurance to cover
amount over $100
- Priority Domestic (2-3 days), No insurance
included, include tracking number, Optional: may purchase additional
insurance
- First Class Domestic (3 days), No insurance included,
include tracking number, Optional: may purchase additional insurance
- UPS Ground (3-5 days) , include $100 insurance and
tracking number, Optional: may purchase additional insurance
- Flat Rate (7 days) No insurance included. Includes
tracking number, Ship at your own
risk. May purchase additional
insurance.
For International Shipping:
- Global Express EMS (7 days), include $100 insurance and
tracking number, Optional: may purchase additional insurance
- Priority International (6-10days), no insurance
included, no tracking number included, Optional: may purchase additional
insurance
- First Class International (6 to 10 days), up to 4lb
only, no insurance included, no tracking number included. Ship at
your own risk.
Tracking your package.
Reporting Lost or Damage Package.
Please note that we are
not responsible for lost or damage packages during transit. Please submit lost
or damage claims to the shipping carrier you used.
For international shipping.
Please visit www.USPS.com for Tracking your package and Lost or Damage Claims.
http://www.usps.com/insuranceclaims/intlclaims.htm or call 1-800-222-1811
For Domestic Shipping
www.usps.com
http://www.usps.com/insuranceclaims/online.htm or call 1-800-222-1811
www.ups.com or 1-800-742-5877
- Flat rate shipping is only available to domestic US
address only, excluding APO/FPO, Alaska, and Hawaii.
- P.O. Box Address not included.
- Flat rate does not apply to Odd Sized Items including
Wall scrolls, Posters, Calendars or extremely large figures which
exceed the maximum size of combined dimension of 40 inches.
- If your order does not fit in a flat rate box, we will
split your order into multiple shipments.
Additional shipping cost applies for multiple shipments.
- ToysLogic reserve the right to arrange and combine
items from one or multiple orders as deem fit when using Flat Rate.
- Customer is responsible for all shipping cost unless otherwise
specified.
Shipping Cost
You can calculate your shipping cost
by adding an item(s) to the shopping cart and entering your location at the
first checkout screen prior to checkout. Please note, you do not need to
register or login to find out shipping cost.
Change Shipping Address
Taxes
All California residents are
required to pay sales tax 8.25%. Tax calculation are based on total order and
shipping charge.
For international buyers, we are not
responsible for the customs tax and tariff that is required by your country.
Additional Shipping
Insurance
Shipping insurance is recommended for
all shipments. UPS includes $100 insurance. If the value of your shipment
exceeds $100, additional insurance may be purchase at an additional cost upon
request.
For international shipments, only
USPS Priority International Mail and Global Express (EMS) can buy insurance.
If you would like to buy additional
insurance, please indicate it in the comment box during your checkout. We will
add the additional cost to the total when we process payment. Please note
that shipping insurance is not added automatically to your order.
Please note, due to the length of wall
scrolls, they must be shipped separately with a separate shipping cost.
For convenience in calculating shipping cost, please place a separate order for
wall scrolls.
International customers, due to
shipping regulations, we cannot ship wallscrolls longer than 33 inches
overseas.
Return Policy
All sales are final. We will accept returns on a replacement basis only. If the
actual item is damaged or defective not caused by shipping or customer, please
notify us within 3 days after you receive the item. Please provide pictures of
the damaged item, and send us an email prior to returning the item. We will
not accept return item unless you notify us and get approval for return prior
to sending the item back to us. Please send your email to sales@toyslogic.com. Please send back the item within 5
days after you receive approval for return. Item must be in the condition as
you describe in your email.
There is a 20% restocking fee for
all unopen item return. Item must
be returned in its original, unopened and unused condition with its original
box and contents or packing, otherwise we cannot accept return. We do not
refund shipping costs.
We do not accept any OPEN item
return.
We Appreciate Your
Business
We will provide you with the best
customer services possible. If you have any questions or comments, please don’t
hesitate to contact us.
Email: info@toyslogic.com
